Jobsite Report Pro

How can we help?

Questions, bug reports, and feedback go directly to the developer.

Contact Sevenstead Apps

Include your app version, iPhone model, iOS version, and what happened. Screenshots can help, but remove customer names, addresses, faces, and other private information first.

Never send passwords, verification codes, full payment details, or identity documents.

Common questions

Is the app available on the App Store?

Not yet. We are preparing the first release. This website will link to the official App Store listing when it is available.

Do I need an account or an internet connection?

No app account is required. Creating and editing reports and generating PDFs work offline. Downloading a photo stored only in iCloud or sending a report through another service may require an internet connection.

Where are my reports and photos stored?

Reports and photos are stored locally in the app. We do not maintain a server copy. Your device backup settings may include app data; those backups are managed by you and Apple.

How do I export a report?

Open the report, review its PDF preview, then use Share to select a destination. Check the recipient and the report contents before sending. US Letter and A4 are supported.

Is an exported PDF a full backup?

No. A PDF is a document you can read or share, not a restorable copy of the editable report and its original photos. Do not delete the app to troubleshoot a problem unless you have checked your backup options.

How do I enable the camera?

Open iPhone Settings, find Jobsite Report Pro, and enable Camera if the option is shown. If camera access is restricted by device management or parental controls, those restrictions need to be reviewed separately.

What happens when I delete a report?

Deleting a report removes it and its associated original photos from the app's active storage. Copies already shared with other apps or people and device backups are separate and are not recalled.

Who handles App Store payments and refunds?

Apple handles App Store purchases. For purchase issues or refund requests, visit Apple's Report a Problem website. Refund eligibility is determined by Apple.

How do I ask a privacy question?

Email tw92936969@gmail.com. You can also read our privacy policy. We cannot access local reports on your device.