RestoreLab

Support

Questions and feedback go to the developer.

Contact Sevenstead Apps

Include app and system version, device model, steps and what happened. Remove private content from screenshots. Do not send passwords or payment details.

Common questions

How do I start?

Import an image or video, select it, choose cleanup settings and inspect the preview. For AI select the real AI preview, compare results and choose 2× or 4×. Export a new result.

What are the AI limits?

Images: 1.5 MP input and 24 MP output. Video: 640×480 or portrait equivalent, ten seconds, thirty frames per second. Reduce a large image to a working copy if needed.

Can it recover accurate lost details?

No. Reconstruction can invent or change detail, especially faces, text and repeating patterns. Compare with the original and use the result only when appropriate.

Why can a video flicker?

Each frame is reconstructed independently. Motion consistency is not guaranteed. Preview a short clip before exporting.

Does it work offline?

Processing and exports work locally after import. Cloud-only Photos or Files, support email and online sharing destinations may need internet.

How is it purchased?

A paid App Store download includes all tools. There is no subscription or in-app purchase.

Can an export restore the editable project?

No. Keep original media and final files outside the app before uninstalling or changing devices.

What systems are supported?

iPhone and iPad with iOS or iPadOS 18.0 or later. The first release is not offered on Mac or Apple Vision Pro.

Who handles refunds?

Apple determines eligibility. Visit Apple's Report a Problem website.