VeilFrame

Support

Questions and feedback go to the developer.

Contact Sevenstead Apps

Include app and system version, device model, steps and what happened. Remove private content from screenshots. Do not send passwords or payment details.

Common questions

How do I cover a detail?

Import and select a video, add a region, choose a solid cover or mosaic and adjust its position. Track it, review the timeline, and add corrective keyframes where necessary.

Does detection cover everything automatically?

No. Face/text suggestions apply to the current frame. Tracking may miss or switch objects. Review all frames, including entries, exits and motion.

Which mask should I choose?

Use a solid cover for sensitive details. Mosaic strength and content can leave details recognizable.

Why is export disabled?

Complete the clip review step after tracking or editing. Processing requires the app to remain open.

Does it work offline?

Processing and exports work locally after import. Cloud-only Photos or Files, support email and online sharing destinations may need internet.

How is it purchased?

A paid App Store download includes all tools. There is no subscription or in-app purchase.

Can an export restore the editable project?

No. Keep original media and final files outside the app before uninstalling or changing devices.

What systems are supported?

iPhone and iPad with iOS or iPadOS 17.0 or later. The first release is not offered on Mac or Apple Vision Pro.

Who handles refunds?

Apple determines eligibility. Visit Apple's Report a Problem website.